payment and shipping
The following conditions apply:
Shipping conditions
Delivery takes place within Germany and to the following countries: Albania, Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Iceland, Italy, Kazakhstan, Kosovo, Croatia, Latvia, Liechtenstein, Lithuania , Luxembourg, Malta, Macedonia, Moldova, Montenegro, Netherlands, Norway, Austria, Poland, Romania, Russia, Sweden, Switzerland, Serbia, Slovakia, Slovenia, Spain, Czech Republic, Turkey, Ukraine, Hungary, Belarus.
Shipping costs (including VAT)
Deliveries within the European Union and Switzerland:
For the shipping method “Standard Shipping” we calculate the shipping costs at a flat rate of €5.99 per order.
For the shipping method “Heavy Good Shipping” (5 to 20kg) we charge a flat rate of €20.00 per order.
Deliveries to the rest of the world:
For the “International” shipping method, we charge a flat rate of €20.00 per order.
Delivery times
Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 2-3 working days, for deliveries abroad within 2-4 days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.
Accepted payment options
- Payment with credit card
– Payment via PayPal
– Payment via PayPal Express
– Payment via Klarna
– Payment via EPS transfer
– Payment via Amazon Pay
Further payment details
If you pay by credit card, your credit card account will be debited upon conclusion of the contract.
Customs notice
When shipping to non-EU countries, additional taxes or costs (e.g. customs duties) may be incurred as part of your order, which are not paid by us or invoiced by us, but rather by you directly to the responsible customs - or tax authorities are to be paid. Please contact the relevant authorities for details.
If you have any further questions, you can find our contact details in the legal notice.